Who We Are
Storm Guard in Piedmont Triad
Storm Guard is a trusted name in the insurance restoration industry. For over a decade, Storm Guard has specialized in exterior insurance restoration for roofing, siding, windows, gutters, and emergency tarping services.
Meet Our Team
Jeff Trinh – Owner and General Manager
After growing up in the construction industry with his father’s business in Charleston, South Carolina, Jeff earned a BS in Business Administration and MBA from The Citadel. He then went on to an 18-year corporate finance career working in textiles and trucking for Burlington Industries and the Volvo Group. His passion for quality and customer service led him to open Storm Guard’s 24th franchise location serving the Piedmont Triad and surrounding areas. He and his wife Barbara reside in Winston-Salem with their two daughters (Chloe and Millie) and one son (Eliott). Outside of work, he serves as the deacon of children’s ministry at South Fork Church of Christ and frequently volunteers as coach of youth sports teams. He enjoys playing soccer, running, and most of all spending time with his family.
Viviana DeMachorro-Office Manager
As the Office Manager, Viviana is responsible for, you guessed it, all things finance! She has over 25 years’ experience in office administration, bookkeeping, banking and customer service. In addition to her important role in finance, Viviana also communicates with insurance companies and—being fluent in both English and Spanish—translates for our Spanish speaking customers. Originally from Cranston, Rhode Island, Viviana moved to Greensboro, North Carolina in 2003, where she currently resides with her husband, two daughters, and beloved pets. When she isn’t working, she enjoys volunteering within her community and church, playing soccer, and spending time outdoors hiking, kayaking, and fishing.
Brooks Boswell-Production Manager
As the Production Manager, Brooks has a critical role in ensuring customer satisfaction, quality of work, and timely completion of projects. He is responsible for overseeing all aspects of production—scheduling projects, ordering materials, communicating with customers, managing and moving crews, conducting site visits, and serving as a major point of contact for everyone involved in the production process. Brooks has almost 21 years’ experience in residential construction and remodeling! Originally from Columbia, South Carolina, Brooks moved to North Carolina approximately four years ago, and he currently resides in the Triad with his family. When he isn’t working, he enjoys spending time outdoors hiking, camping, and kayaking. A few years back he also spent time doing missionary work in Uganda.
Hector Mejia-Sales and Operations Support Specialist
As the Sales and Operations Support Specialist, Hector will be responsible for driving operational efficiency in our sales, production, and administrative functions in order to deliver a world class customer experience. Essentially, he helps make sure that all of our day to day operations run as smoothly and efficiently as possible so that we can focus all of our efforts on making sure our customers have the best possible experience. Hector has a Bachelor’s Degree in Business Administration from Harding University with concentrations in Management Information Systems and International Business. After graduating, he served as the Regional Administrator for Central America with an organization called Accelerated Christian Education and served in various financial and administrative roles. Hector loves talking to people and will be able to assist our Office Manager in communicating with our Spanish speaking community, as he is fluent in both English and Spanish!! Originally from Honduras, Hector now lives in the Triad area with his wife. When he isn’t working, he enjoys playing piano, kayaking, working out, and watching movies with his wife.
Our sales team is the first point of contact for our clients and serves as the face of our company. Their role is to assess client needs, educate, and propose the best solutions to address those needs. They are split into two areas of expertise:
- Our Storm Damage Specialists are trained and experienced at assessing properties for storm damage and assisting property owners through the insurance process when applicable
- Our Retail Sales Specialists are versed with the latest in construction solutions that will update a “tired” property and bring it back to life.
Nick Means-Sales Consultant & Property Inspector
Nick has been in the roofing industry for 3 years and has almost 10 years’ experience in customer service, sales, and hospitality. He currently resides in the Triad area with his family. When Nick isn’t working, he enjoys spending time with his wife and daughter, and he loves to go fishing!!
Rob Averill-Sales Consultant & Property Inspector
Rob is another member of our sales team with a specific focus on retail sales! Rob has over 16 years in the exterior home renovation industry. He currently resides in his hometown of Winston-Salem, with his wife and two young children. When he’s not at work, Rob spends his time as a spotter on a Nascar team!!
Perry Williams-Sales Consultant & Property Inspector
Perry has a strong background in in customer service and sales—having over 30 years’ experience in the field! Perry currently resides in Winston-Salem with his family. When he isn’t working, he enjoys spending time with his two children, his black lab, and he loves cycling. Perry is also a certified personal trainer and enjoys all things fitness related!