Who We Are
Storm Guard in Piedmont Triad
Storm Guard is a trusted name in the insurance restoration industry. For over a decade, Storm Guard has specialized in exterior insurance restoration for roofing, siding, windows, gutters, and emergency tarping services.
Meet Our Team
Jeff Trinh – Owner and General Manager
After growing up in the construction industry with his father’s business in Charleston, South Carolina, Jeff earned a BS in Business Administration and MBA from The Citadel. He then went on to an 18-year corporate finance career working in textiles and trucking for Burlington Industries and the Volvo Group. His passion for quality and customer service led him to open Storm Guard’s 24th franchise location serving the Piedmont Triad and surrounding areas. He and his wife Barbara reside in Winston-Salem with their two daughters (Chloe and Millie) and one son (Eliott). Outside of work, he serves as the deacon of children’s ministry at South Fork Church of Christ and frequently volunteers as coach of youth sports teams. He enjoys playing soccer, running, and most of all spending time with his family.
Brooks Boswell – Production Manager
As the Production Manager, Brooks has a critical role in ensuring customer satisfaction, quality of work, and timely completion of projects. He is responsible for overseeing all aspects of production—scheduling projects, ordering materials, communicating with customers, managing and moving crews, conducting site visits, and serving as a major point of contact for everyone involved in the production process. Brooks has almost 21 years’ experience in residential construction and remodeling! Originally from Columbia, South Carolina, Brooks moved to North Carolina approximately four years ago, and he currently resides in the Triad with his family. When he isn’t working, he enjoys spending time outdoors hiking, camping, and kayaking. A few years back he also spent time doing missionary work in Uganda.
Ed Ballard – Project Manager
As the Assistant Production Manager at Storm Guard, Ed is focused on making sure all jobs go as smoothly as possible. You can find him on jobsites as a liaison between our skilled tradesmen and our clients. In addition, he supports the Storm Guard team as our fleet and equipment manager. He occasionally runs sales leads, leveraging his 45 plus years of construction experience to create solution proposals that meet our clients’ needs. Ed Moved to North Carolina from New Mexico in 1969, where he was a Navy Brat. He is a Grandpa to six grandchildren. Ed also served in the Navy from 1973 to 1979 where he was an aviation ordnanceman AO3 on board the USS Midway CVA 41. The boat he served on is now a Museum in San Diego, California. After getting out of the Navy, Ed attended South Seattle Community College and studied Business Administration and Construction Management. He served a five-year apprenticeship in the wood flooring industry and became a master craftsman after that. Ed has many hobbies including hunting, fishing, camping, building cornhole boards, gardening, and doing yardwork,
Jada Alvarez – Office Administrator
As the Office Administrator at Storm Guard, Jada is responsible for office and job file management in addition to billing and accounts receivable for our branch. She interacts regularly with our clients and serves as a key customer advocate during the course of their project. She has 15+ years of experience assisting customers in an office environment. She is originally from NY, but has lived in Florida, California, and North Carolina. She is a proud Dominican and can assist our Spanish community. Jada has a beautiful 2-year-old daughter, and she prides herself to be a great Mom. In her free time, Jada likes to listen to music, read books, and help whoever she can.
Ross Wilburn – Financial Administrator
As the Financial Administrator, Ross is responsible for various accounting activities along with financial reporting and analysis. Ross graduated from Harding University where he majored in both Finance and Accounting. His hobbies include reading and going to church. Ross was born in Haiti.
Susan Nemitz – Sales and Marketing Coordinator
Susan wears many hats as our Sales and Marketing Coordinator. As the marketing lead, she supports our brand and direct marketing efforts to connect Storm Guard service offerings with our clients’ needs. She serves as our customer service champion and also supports the sales team in various capacities. She is originally from NY but moved to the Triad area in 2004 with her husband. She earned a BS in Communications with a Minor in Business from SUNY Brockport. Since moving to the Triad, she worked in the Broadcasting industry in various roles. She also has her Real Estate license. Susan and her husband have been married for 17 years and have 2 dogs, a deaf Boxer, Marvin, and a beagle mix, Elmer. She claims she is definitely the crazy dog mom. In her free time, she enjoys doing CrossFit, photography, and anything and everything outdoors.
Our sales team is the first point of contact for our clients and serves as the face of our company. Their role is to assess client needs, educate, and propose the best solutions to address those needs. They are split into two areas of expertise:
- Our Storm Damage Specialists are trained and experienced at assessing properties for storm damage and assisting property owners through the insurance process when applicable
- Our Retail Sales Specialists are versed with the latest in construction solutions that will update a “tired” property and bring it back to life.
Nick Means – Sales Consultant & Property Inspector
Nick has been in the roofing industry for 3 years and has almost 10 years’ experience in customer service, sales, and hospitality. He currently resides in the Triad area with his family. When Nick isn’t working, he enjoys spending time with his wife and daughter, and he loves to go fishing!!
Phillip Martins De Sa – Sales Consultant & Property Inspector
Phillip was born in Brazil and moved to the area three years ago with his family. In Brazil, he went to a theological seminary, SAET. Prior to coming to America, he was a Pastor in charge of the youth ministry in Campinas, Brazil. Since coming to America, he has worked in the sales field for various industries. Phillip is the father of two beautiful twin girls and an amazing little boy. He enjoys spending most of his time with his kids. In his free time, he likes to play soccer, eat good food or read a good book and attend church regularly.
Jose Rivera – Sales Consultant & Property Inspector
Jose was born and raised in El Salvador in Central America. Jose will be supporting folks in our Latino community. He moved to the US when he was eight years old and has lived in Winston Salem for most of his life. Soon after high school he started a job in the healthcare community but soon realized it was not his passion. Jose later moved into the sales and customer service industry. In his spare time, Jose enjoys roller skating, driving around listening to music, having a friend’s dinner or movie night, and also filmmaking and video editing. Jose loves taking trips to the mountains and the beach.
Mike Howard – Sales Consultant & Property Inspector
Mike grew up in the construction industry with his father who was a commercial plumber. Mike chose to start his career in the restaurant industry. He was able to work his way into various leadership opportunities including corporate level and even ownership of a franchise. In more recent years, Mike got back into the construction field where he was the outside sales representative for a concrete company. Mike is a father of two sons and a daughter, who he and his wife adopted through foster care. Mike and his wife have actually been on the journey of being foster parents for 5 years. In his free time, he enjoys cooking and spending time outside with the family, fishing, golfing, and bike rides.
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